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HomeMy WebLinkAboutService Delivery. fees & procedure Policy C~B~ REGIONAL MUNICIPAUIT PUBUC WORKS DEP ARTMENJT ~r- - - FEE FOR SERVICE DEUVERY' PROCEDURE POUCY' APPROVED BY CBRM COUNCIL - OCTOBER 1 7TH /95 AMENDED MARCH 21, 2005 SECTION ONE~ CONTENTS REFERENCE DEFI N ITIONS ........................................................... RE FERE NCE PUB LICA TI 0 NS .................................... SECTION 1. WATER SERVICE LATERALS.............. SECTION 2. SANITARY SEWER LATERALS .......... SECTION S. STORM SEWER LATERALS................ TAB LES- SCHEDU LE OF FEES ................................. SECTION 4. DRIVEWAY ACCESS ......................... APPLICATION FOR SERVICES FORM ....................... APPLICATION FOR SERVICES WORKSHEET ............ ADDE N D U MS .......................................................... DRIVEWAY ACESS PERMIT...................................... FILING PROCEDURE (C/W RELATED LITERATURE).. 39 PAGE ;fA? 4-6 3 7-11 12-15 16-19 20-27 28-34 35 36 37 38 .................................. Fee for Service Delivery Procedure Policy 2 PREAMBLE As a general policy, it is considered fair and reasonable that individual property owners in the Cape Breton Regional Municipality be responsible for costs associated with work for, or on their own particular property or premises. Furthermore, in consideration of the livelihood of local contractors, property owners are encouraged to have all problems not involving municipal water works and sewer mains rectified by private contractors or trades people. Therefore, it is the intent of this policy to ensure that the cost of work performed for, or on private property be borne by the property owner and not by the general rate payer, that is the tax levy. SCOPE This policy has been developed with the intent of provide a set of governing rules which are to be applied in the providing of services to individual properties. Municipal infrastructure projects are outside the scope of this policy. STANDARD SPECIFICATION This Fee for Service Delivery Procedure Policy shall exist without prejudice. The policy is subject to the provisions of, and is to be utilized in conjunction with, all applicable codes and standards including but not limited to: . Standard Specifications for Municipal Services . National building code . National Fire Protection Association- Standard # 24 (Installation of Fire Service & Yard Hydrant Systems) Fee for Service Delivery Procedure Policy 3 OTHER REFERENCES This Fee for Service Delivery Procedure Policy shall function unilaterally with all other municipal policies, procedures and rulings adopted by the Cape Breton regional Municipality: . Cape Breton Regional Municipality Charter . Nova Scotia Utility and Review Board- Schedule of Rules and Regulations . Private Contractors Breaking Ground Policy . Thawing Frozen Water Service Laterals Policy . Extension of Services Policy . Discontinuance of Water Service for Nonpayment of water bills Policy . Parking & Driveway By-law . Nova Scotia Department of Environment, Ditches & Water Courses Act. DEFINITIONS Approved- Acceptable to the authority having jurisdiction. Authority- The Director of Public Works or his delegate. Driveway Entrance- Is a means of crossing from a municipality maintained street or road to private property. A portion of such means of crossing may be a culvert or other structure up to but not exceeding a span of ten feet. Fee for Service Delivery Procedure Policy 4 Municipality- Cape Breton Regional Municipality or agents thereof. Norman Conditions- Service lateral installation projects which: . Are less than 10m (33 ft.) in length . Require less than 25 man-hours to complete . Can be completed employing a rubber tire backhoe unit, 5-ton truck, service vehicle and asphalt breaker. . Have stable, rock free trench conditions Premises- Land, building, or structure to which municipal services are provided. Regular Public Works Hours- The schedule day shift, Monday through Friday, excluding holidays. SANITARY SEWER LA TERAL- That portion of the sanitary sewer system which extends from the sewer collector main to the customer buildings. This lateral shall be comprised of an approved "tapping-saddle" at the sewer collector main and SDR type PVC pipe or other material deemed suitable by the municipality required to reach from the collector main to the premises. Fee for Service Delivery Procedure Policy 5 Shall- Indicates a mandatory requirement. Storm Sewer Lateral- That portion of the Storm Sewer system which extends from the sewer collector main to the customer premises. This lateral shall be comprised of an approved "tapping saddle" at the sewer collector main and SDR type PVC pipe or other material deemed suitable by the Municipality required to reach from the collector main to the premises. Street Boundary Line- The border which defines the limit of street right-of-way or other municipal easement and privately owned property. Sewer Tapping Saddle- Approved device or fitting provided on a sanitary or storm sewer collector main to facilitate the proper connection of sewer laterals. Trench- A longitudinal excavation for the purpose of laying municipal services piping. Utility- Body or organization providing public water service. Fee for Service Delivery Procedure Policy 6 Water Service Lateral- That portion of the water works system which extends from the water transmission and distribution feed mains to customer's premises. This lateral shall be comprised of approved tapping at the water transmission main and copper tubing, iron pipe or other material deemed suitable by the utility, required to reach from the transmission main to the premises c/w curb-stop device at street boundary line. Water Tapping- Device or fitting provided on a water transmission main to facilitate the proper connection of water laterals. SECTION 1. WATER SERVICES A. Service connection Laterals/lnstallation- A 1- Upon receipt of an application for service to any approved, serviceable building lot which is not already provided with water service, the utility shall have cause to effect the installation of a single 20mm(0X) water service lateral to the street boundary line. The lateral shall be comprised of copper tubing, iron pipe or other material deemed suitable by the utility, complete with "curb-stop" shut-off device at or near street boundary line. A2- The full cost of supplying, installing and maintaining the first 20mm(0X) service lateral from the water distribution main to the street boundary line, shall be borne by the utility. A3- The responsibility and full cost of supplying, installing and maintaining that portion of the 20mm(0X) water service lateral which lies between the street boundary line and the building or end use, shall be borne by the property owner. Fee for Service Delivery Procedure Policy 7 A4- In the event a property owner request that their first service lateral be in excess of 20mm(0X) in size and the utility agrees to the size requirement of the property owner, then the utility shall provide the required sized lateral from the water distribution main to the street boundary line, with cost to be borne by the customer at a flat rate charge as reflected in Table "Water 1". A5- In the event that the property owner requests a service lateral, intended solely for fire protection purposes, then the full cost shall be borne by such applicant. In this case the Water Utility shall effect the installation of that portion of the Fire Protection Service lateral which lies within the street right-of-way or other municipal easement with cost to the property owner being a flat rate charge, as reflected in Table "Water 2". The responsibility and full cost of supplying, installing and maintaining that portion of the fire Protection Service Lateral which lies between the street boundary and the building or end use, shall be undertaken by the property owner. A6- Should any property owner make application for more than one water service lateral to his premises, the decision as to the necessity of the additional service shall be made by the Utility, and if the additional service is installed, the full cost thereof from the water distribution main to the customer's premises, shall be borne by such applicant. In this case the Water Utility shall effect the installation of that portion of the second water service lateral which would lie within the street right-of-way or other municipal easement with the cost to the property owner being at a flat rate charge as reflected in Table "Water 2" . The responsibility and full cost of supplying, installing and maintaining that portion of the second water service lateral, which lies between the street boundary line and the building or end use, shall be undertaken by the property owner. Fee for Service Delivery Procedure Policy 8 A7 - In the event that it can be arranged, through our "Breaking Ground" policy, that the property owner is permitted to install his own second water service lateral or Fire Protection Service, then the utility may provide an approved tapping in the water distribution main to accept type and size of lateral being installed by the property owner. Costs to property owner for tapping are reflected in Table "Water 3". A8- All water services must be installed in accordance with the specifications of the Cape Breton Regional Municipality and to the satisfaction of the Municipality. A9- When a water service lateral has been installed, no subsequent removal of, or alteration to the position of the pipe shall be made, except at the expense of the customer requesting such removal or alteration. A 10- The utility shall not be required to install a water service lateral at any season of the year which in the opinion of the Public Works Operations manager is not suitable for the performance of the work. The utility shall have published the time period during which street excavation is prohibited. tJr NOTE: Usual starting date being in and around December 01, with ending dates being in a around April 15 of any calendar year. A 11- The utility shall not be required to install a water service lateral to any building lot which lies greater than one approved serviceable building lot or 18.3 m (60ft) whichever is less, beyond the existing end of the water distribution main. tJr Note: Should the property owner request the water distribution main be extended to reach adjacent to the centerline of the said building lot and if the municipal authority permits the extension, full costs involved in completing same would be borne by the property owner. Fee for Service Delivery Procedure Policy 9 B. Water Service Connection Laterals/Repairs: B1- If a leak or other trouble occurs in a service lateral, it shall be repaired as soon as possible. If a leak occurs on the customer's portion of his service lateral, the Utility may discontinue the supply of water to such service lateral if, in its opinion, such action is necessary in order to prevent wastage of water or property damage. The utility shall notify the customer affected of its intention to discontinue such supply. B2- If the leak or trouble occurs between the water distribution main and the street boundary line, it shall be repaired by the utility, at its expense. B3- If the leak or trouble occurs elsewhere on the service, it shall be repaired by the customer at his expense. C. Service connection laterals/Service Calls: C1- The utility shall provide service calls to "operate" water service lateral curb stop shut-off valve during regular public works hours of operation at no cost to property owner. Property owner shall provide 24 hour prior notice of request to operate water service lateral "curb stop" device for scheduled internal plumbing maintenance. C2- Service calls initiated by the property owner to the utility outside regular public works hours of operation shall involve a flat rate charge of $ 50.00 per service call. D. Service Connection LateralslWater Meters: D1- The utility may meter any service supplied by the utility. D2- The utility shall determine the size and type of water meter device to be installed. Fee for Service Delivery Procedure Policy 10 D3- All water metering devices shall remain the property of the utility. D4- The utility shall have cause to provide a suitably sized water meter device c/w standard connection fittings at a cost to the property owner as per Nova Scotia Utility and Review Board, schedule of rates. D5- The utility shall provide at no cost to property owner regular maintenance and/or replace any unit deemed by the utility to be malfunctioning or inoperative. D6- The property owner shall be responsible for the proper installation of the water meter and/or other appurtenance deemed necessary by the utility, to facilitate proper and safe repair and water meter recording. D7 - Each customer shall provide a suitable housing for the water meter installed on his service and shall protect the meter from physical damage, freezing temperatures and/or other conditions or external forces detrimental to normal meter operation. The property owner is liable for damage to the meter resulting from carelessness or other causes not the fault of the utility or its employees. SECTION 2. SANITARY SEWER SERVICES A. Service Connection Laterals/Installations A 1- upon receipt of an application for service to any approved serviceable building lot which is not already provided with sanitary sewer service, the public Works Department shall have cause to effect the installation of a single 100mm(4") SDR 28, PVC sanitary sewer lateral from the sewer collector main to the street boundary line. The lateral shall be comprised of an approved "tapping-saddle" at sewer collector main and sewer pipe required to reach the street boundary line. Fee for Service Delivery Procedure Policy 11 A2- The cost of supplying and installing the sewer lateral from the sewer collector main to the street boundary line shall be borne solely by the property owner. The Public Works Dept., shall effect the installation of that portion of the first sewer service lateral which would lie within the street right-of-way or other municipal easement with costs to the owner being at a subsidized flat rate charge as reflected in Table "Sanitarv 1 " qr Please note, maintenance responsibility in regard to internal obstructions shall fall upon the property owner in all instances. The responsibility and full cost of supplying, installing and maintaining that portion of the first sanitary sewer lateral which lies between the street boundary line and the building shall be borne solely by the property owner. A3- In the event that a property owner requests, a sewer lateral in excess of 100mm(4") in size and the Public Works Department agrees to the size requirements of the property owner, then the public Works Department shall provide the required sized lateral from the sewer collector main to the street boundary line with costs to property owner being reflected in Table "Sanitarv1". qr Note refer to section 2 sub-section (a) paragraph A2 for rules governing this type of installation. A4- Should any property owner make application for more than one sanitary sewer lateral to his premises, the decision, as to the necessity of the additional service shall be made by the public Works Department, and if the additional service is installed, the total cost thereof from the sewer collector main to the customer's property line, shall be borne by such applicant. In this case, the Public Works Department shall effect the installation of the portion of the second sewer service lateral which would lie within the street right-of-way or other municipal easement with cost to the property owner being at a subsidized flat rate of charge as reflected in Table "Sanitarv 1 " Fee for Service Delivery Procedure Policy 12 qr Please note maintenance responsibility in regard to internal obstructions shall fall upon the property owner in all instances. The responsibility and full cost of supplying, installing and maintaining that portion of the second sanitary sewer lateral which lies between the street boundary line and the building shall be undertaken by the property owner. A5- In the event that it can be arranged, through our "Breaking Ground" Policy, that the property owner is permitted to install his own sanitary sewer lateral (minimum of 100mm (4") ), then the public Works Department may provide and install an approved "tapping- saddle" at the sewer collector main to accept type and size of lateral being installed by the property owner. Costs to property owner for tapping are reflected in the Table "Sanitarv 2". A6- All services must be installed in accordance with the specifications of the Cape Breton regional Municipality and to the satisfaction of the Municipality. A7 - When a sanitary sewer service has been installed, no subsequent removal of, or alteration to the position of the pipe shall be made, except at the expense of the customer requesting such removal or alteration. A8- The public works Department shall not be required to install a sanitary sewer lateral at any season of the year which, n the opinion of the public works Operations Manager is not suitable for the performance of the work. The Pubic Works Department shall have published the time period during which street excavation is prohibited. qr Note: Usual staring date being in and around December 01, with ending dates being in and around April 15, of any calendar year. A6- The public Works Department shall not be required to install a sanitary sewer lateral to any building lot which lies greater than one Fee for Service Delivery Procedure Policy 13 approved serviceable building lot or 18.3 m (60Ft.) whichever is less, beyond the existing end of sanitary sewer collector main. qr Note: Should the property owner request the sanitary sewer collector main be extended to reach adjacent to the centerline of the said building lot, and if the municipal authority permits the extension, then full costs involved in completing same would be borne by the property owner. B. Service Connection Laterals/Repairs B1- The Public Works Department shall effect or have cause to effect through our Breaking Ground Policy all repairs to the sanitary sewer laterals involving excavation, which exists on the street riQht-of-wav or other municipal easement. The property owner shall bear fiscal responsibilities for all such repairs on a cost involved basis with all applicable taxes being levied. B2- The property owner shall bear full responsibilities for all repairs to the portion of the sanitary sewer lateral which exists outside of the street right-of-way or other municipal easement. B3- In the event that the private sanitary sewer lateral is malfunctioning (slow or plugged), then the property owner is responsible to clear the lateral. However during "Regular Public Works Hours", the Public Works Department may assist the "Rodding out" of the sewer, at no cost to the property owner. Outside "regular Public Works Hours" , a flat rate of $ 50.00 will be charged for the "rodding out" procedure. The property owner, however, is responsible for providinQ adeauate access to the sewer clean-out and removal of the clean-out cap. Fee for Service Delivery Procedure Policy 14 qr Note: 1. The Municipality may have available, to the property owner, a suitable clearing tool- 30.5m(100ft.) sewer tape. 2. In the event that a Public Works crew is called to a sewer blockage location, outside regular hours of operation, whereby during "rodding-out" procedure, it was determined that the problem originated in the sewer lateral and not in the collector main then the property owner shall bear fiscal responsibility for the work performed beyond the normal "rodding out" procedure, on a cost involved basis ,with all applicable taxes being levied. 3. In the case of a reoccurring sewer lateral malfunction, which has been confirmed by the Public Works Department, the property owner shall be responsible to permanently rectify the problem. Should the property owner fail to do so, after written notification, no further assistance from the Public Works Department will be afforded in the instance of sewer lateral malfu nction. SECTION 3. STORM SEWER SERVICES A. Service connection lateralsllnstallations: A 1- Upon receipt of an application for service to any approved serviceable building lot which is not already provided with storm sewer service, the Public Works Department shall have cause to effect the installation of a single 100mm(4") SDR 28, PVC sanitary sewer lateral from the sewer collector main to the street boundary line. The lateral shall be comprised of an approved "tapping-saddle" at sewer collector main and sewer pipe required to reach the street boundary line. Fee for Service Delivery Procedure Policy 15 A2- The cost of supplying and installing the storm sewer lateral from the sewer collector main to the street boundary line shall be borne solely by the property owner. The Public Works Department shall effect the installation of that portion of the first sewer service lateral which would lie within the street right-of way or other municipal easement with costs to the owner being at a subsidized flat rate charge, as reflected in Table 'Storm 2". qr Please note: Maintenance responsibility in regard to internal obstructions shall fall upon the property owner in all instances. The responsibility and full cost of supplying, installing and maintaining that portion of the first storm sewer lateral which lies between the street boundary line and the building, shall be borne solely by the property owner. A3- In the event that the storm sewer lateral is to be installed simultaneously, and in the same excavation trench as Sanitary Sewer lateral, then cost to be borne by the property owner for that portion of the storm sewer lateral which lies within the street right-of-way or other municipal easement shall be reflected as per Table "Storm 1 " The responsibility and full cost of supplying, installing and maintaining that portion of the "simultaneously laid" storm lateral which lies between the street boundary line and the building shall be undertaken by the property owner. A4- In the event that a property owner requests a storm sewer lateral in excess of 100mm(4") in size and the Public Works Department agrees to the size requirements of the property owner, then the Public Works Department shall provide the required sized lateral from the storm sewer collector main to the street boundary line with cost to property owner being reflected in Table "Storm 2" Fee for Service Delivery Procedure Policy 16 Note: Refer to section 2 Subsection A2 for rules governing this type of installation. A5- Should any property owner make application for more than one storm sewer lateral to his premises, the decision, as to the necessity of the additional service shall be made by the Public Works Department, and if the additional service is installed, the total cost thereof from the sewer collector main to the customer's property line, shall be borne by such applicant. In this case the Public Works Department shall effect the installation of that portion of the second sewer service lateral which would lie within the street right-of-way or other municipal easement with cost to the property owner being at a subsidized flat rate of charge as reflected in Table"Storm2" qr Please note: maintenance responsibility in regard to internal obstructions shall fall upon the property owner in all instances. The responsibility and full cost of supplying, installing and maintaining that portion of the second storm sewer lateral which lies between the street boundary line and the building shall be undertaken by the property owner. A6- In the event that it can be arranged, through our "Breaking Ground" policy, that the property owner is permitted to install his own storm sewer lateral (minimum of 100mm (4"), then the Public Works Department may provide and install an approved "tapping-saddle" at the sewer collector main to accept type and size of lateral being installed by the property owner. Cost to property owner for tapping are reflected in the Table "Storm 3" . A7 - All service must be installed in accordance with the specifications of the Cape Breton Regional Municipality and to the satisfaction of the Municipality. Fee for Service Delivery Procedure Policy 17 A8- When a storm sewer service has been installed, no subsequent removal of, or alteration to the position of the pipe shall be made, except at the expense of the customer requesting such removal or alteration. The public Works Department shall not be required to install a storm sewer lateral at any season of the year which, in the opinion of the Public works Operations manager is not suitable for the performance of the work. The public works Department shall have published the beginning and ending dates in which street excavation is prohibited. qr Note: usual staring date being in and around December 01, with ending dates being in and around April 15 of any calendar year. A9- The pubic works Department shall not be required to install a storm sewer lateral to any building lot which lies greater than one approved serviceable building lot or 18.3 m (60 ft.) whichever is lesser, beyond the existing end of sanitary sewer collector main. qr Note: Should the property owner request the storm sewer collector main be extended to reach adjacent to the centerline of the said building lot, and if the Municipal authority permits the extension, then full costs involved in completing same would be borne by the property owner. B Service connection laterals/repairs: B1- The Public Works Department shall effect or have cause to effect through our "Breaking Ground" Policy, all repairs to the storm sewer laterals involving excavation, which exists on the street right-of-way or other municipal easement. The property owner shall bear fiscal responsibilities for all such repairs on a cost involved basis with all applicable taxes being levied. Fee for Service Delivery Procedure Policy 18 B2- The property owner shall bear full responsibilities for all repairs to the portion of the storm sewer lateral which exists outside of the street right-of way or other municipal easement. B3- In the event that the private storm sewer lateral is malfunctioning (slow or plugged), then the property owner is responsible to clear the lateral. However during" Regular Public Works Hours" the Public Works Department may assist the "rodding Out" of the sewer, at no cost to the property owner. Outside "Regular Public Works Hours", a flat rate of $50.00 will be charged for "Rodding Out" procedure. The property owner, however, is responsible for providing access to the sewer cleanout and removal of the cleanout cap. qr Note: 1. The Municipality may have available, to the property owner, a suitable clearing tool- 30.5m(100ft.) sewer tape. 2. In the event that a Public Works crew is called to a sewer blockage location, outside regular hours of operation, whereby during "rodding-out" procedure, it was determined that the problem originated in the sewer lateral and not in the collector main, then the property owner shall bear fiscal responsibility for the work performed, beyond the normal "rodding-out" procedure, on a cost involved basis with all applicable taxes being levied. 3. In a case of reoccurring sewer lateral malfunction which has been confirmed by the public Works Department, the property owner shall be responsible to permanently rectify the problem. Should the property owner fail to do so, after written notification, no further assistance from the Public Works Department will be afforded in the instance of this sewer lateral malfunction. Fee for Service Delivery Procedure Policy 19 ~A TER SERVICE LATERALS TABLE "WATER 1" - water service lateral greater than 20mm(0") ~ 300 mm(12")- these laterals would be installed under a "costs involved" plus 15% mark-up on materials basis, after consultation with manager. qr Note 1. This table reflects the costs of installation from the water transmission main to the street boundary line and includes labor, materials excavation equipment and reinstatement of Municipal right-of-way; less the cost associated with a 20mm(0X) water service from the transmission main to the street boundary line, under "normal conditions" only. 2. All costs associated with work completed above and beyond "normal conditions" scenario, (ie.: not included under flat rate charge for "normal conditions") shall be borne by the property owner. Fee for Service Delivery Procedure Policy 20 TABLE "WATER 2- Second water or Fire Protection service. ~ 300mm(12") - these laterals would be installed under a "cost involved" plus 15% mark-up on materials basis, after consultation with manager. qr Note: 1. This table reflects the cost of providing and installing water tap and necessary excavation for same only under "normal conditions". Back filling and reinstatement of Municipal right-of- way would be lateral installer's responsibility. 2. All costs associated with work completed above and beyond "normal conditions" scenario (ie.: not included under a flat rate charge for "normal conditions") shall be borne by the property owner. Fee for Service Delivery Procedure Policy 21 TABLE "WATER 3" - second water or fire protection service "tapping" only. ~ 300 mm(12") - these "tappings" would be installed under a "costs involved" plus 15% mark up on materials basis, after consultation with manager. qr Note: 1. This table reflects the cost of providing and installing water tap and necessary excavation for same only under "normal conditions" only. Back filling and reinstatement of Municipal right-of-way would be lateral installers responsibility. 2. All costs associated with work completed above and beyond "normal conditions" scenario (ie.: not included under flat rate charge for "normal conditions") shall be borne by the property owner. Fee for Service Delivery Procedure Policy 22 SECTION TWo~ s rIT ARY SE~ER L TERALS TABLE "SANITARY 1" - sanitary sewer lateral installation. ~ 375 mm (15")- these laterals would be installed on a cost plus 15% mark-up on materials basis after consultation with manager. qr Note 1. This table reflects the subsidized cost of installation from the sewer collector main to the street boundary line and includes labor, materials, excavation, equipment and reinstatement of Municipal right-of-way, under "normal conditions" only. 2. All costs associated with work completed above and beyond "normal conditions" scenario(ie: not included under flat rate charge for "normal conditions") shall be borne by the property owner. Fee for Service Delivery Procedure Policy 23 3. Should the lateral tap require a manhole facility, the full cost of same shall be borne by the property owner. TABLE "SANITARY 2" - sanitary sewer taping only ~ 375 mm (15")- These tappings would be installed on a cost plus 15% mark-up on materials basis after consultation with manager. qr NOTE: 1. This table reflects the cost of providing and installing tapping- saddle and necessary excavation of same only, under "normal conditions" only. Back filling and reinstatement of Municipal right-of-way would be lateral installers responsibility. 2. All costs associated with work completed above and beyond "normal conditions" scenario (ie.: not included under flat rate charge for "normal conditions") shall be borne by the property owner. 3. Should the lateral tap require a manhole facility, the full costs of same shall be borne by the property owner. Fee for Service Delivery Procedure Policy 24 SECTION THREE~ STORSM SE~ER LATERALS TABLE "STORM 1"- Storm sewer lateral installation- "multi-pipe" trench. ~ 375 mm(15")- these materials would be installed on a cost plus 15% mark-up one materials basis after consultation with manager. qr Note: 1. This table reflects the cost of installation from the sewer collector main to the street boundary line and included labor, and materials only, under "normal conditions" only. 2. All costs associated with work completed above and beyond "normal conditions" scenario (ie.: not included under flat rate charge for "normal conditions") shall be borne by the property owner. 3. Should the lateral tap require a manhole facility, the full cost of same shall be borne by the property owner. Fee for Service Delivery Procedure Policy 25 TABLE "STORM 2" - Storm sewer lateral installation-"single pipe" trench. ~ 375mm(15")- These laterals would be installed on a cost plus 15% mark-up on materials basis after consultation with manager. qr Note 1. This table reflects the subsidized cost of installation from the sewer collector main to the street boundary line and includes labor, materials, excavation, equipment and reinstatement of Municipal right-of-way, under "normal conditions" only. 2. All costs associated with work completed above and beyond "normal conditions" scenario(ie: not included under flat rate charge for "normal conditions") shall be borne by the property owner. 3. Should the lateral tap require a manhole facility, the full cost of same shall be borne by the property owner. Fee for Service Delivery Procedure Policy 26 TABLE "STORM 3"- Storm Sewer lateral-tapping only. ~375 mm(15")- These tappings would be installed on a cost plus 15% mark-up on materials basis after consultation with manager. qr Note: 1. This table reflects the cost of providing and installing tapping saddle and necessary excavation for same only, under "normal conditions" only. Back filling and reinstatement of Municipal right-of way would be lateral installers responsibility. 2. All costs associated with work completed above and beyond "normal conditions" scenario(ie.: not included under flat rate charge for "normal conditions") shall be borne by the property owner. 3. Should the lateral tap require a manhole facility, the full cost of same shall be borne by the property owner. Fee for Service Delivery Procedure Policy 27 SECTION FOUR~ DRIVE~ Y ACCESS SECTION 4. DRIVEWAY ACCESS Upon receipt of application for service to any approved serviceable building lot, which is not already provided with driveway access, and fronts on a Municipally maintained street, the Municipality shall have cause to provide, by whatever means proves practical, and at the property owners expenses, a driveway which conforms with the rules and regulations as specified in the "Parking Requirement" by-law. A. With concrete Curb and/or sidewalk A 1- Initial Driveway- Municipality Installation Where sections of existing concrete curb are required to be removed and/or altered in any way whatsoever in order to facilitate the driveway opening, then the property owner shall bear fiscal responsibility for all and any alterations on a subsidized flat rate charge of $17.00 per linear foot of curb. qr Note: All costs associated with alterations to an existing concrete sidewalk to facilitate the initial driveway shall, in this case only. Be borne by the Municipality. A2- Second Driveway or any Extension-Municipality Installation. Where sections of existing concrete curb and/or sidewalk are required to be removed and/or altered in any way whatsoever in order to facilitate the second driveway and/or extension, then the property owner shall bear full fiscal responsibility for all and any alterations on a flat rate charge of $30.00 per linear foot of concrete curb and $35.00 per linear foot of concrete sidewalk. Fee for Service Delivery Procedure Policy 28 A3- Driveway Relocation-Municipality Installation Where sections of existing concrete curb and/or sidewalk are required to be removed, altered and/or replaced, full fiscal responsibility for both the new installation and the elimination of the original driveway, shall be borne by the property owner at a flat rate charge of $ 30.00 per linear foot of concrete curb and $ 35.00 per linear foot of concrete sidewalk. A4- Maintenance All subsequent maintenance, repair and/or replacement of the concrete curb and gutter and sidewalk which exists within the driveway boundary shall be undertaken by the Municipality as part of the General Street Maintenance Operation. All subsequent maintenance, repair and/or replacement of the surface finish of the entire driveway (back of curb to property line) shall be undertaken by the private property owner. qr Note: 1. Concrete curb replacement shall be constructed as per "specification" sheet provided with "Driveway Access Permit". 2. Concrete sidewalk replacement shall be constructed as per "specification" sheet provided with "Driveway Access Permit." 3. For owner installed driveway entrances, there will be not charge. The manner of construction and materials used for these driveways must be satisfactory to the Municipality, as per specification sheet provided with "Driveway Access Permit". If the entrance is not properly placed or constructed, the Municipality will have cause to alter or reinstall a proper driveway, by whatever method deemed necessary, at the property owners' expense. Fee for Service Delivery Procedure Policy 29 B. With Asphalt Curb and/or Sidewalk: B1- Initial Driveway- Municipality Installation Where sections of existing asphalt curb and/or asphalt sidewalk are required to be removed and lor altered in any way whatsoever in order to facilitate the driveway opening, then the property owner shall bear fiscal responsibility for all and any alterations on a subsidized flat rate charge of $ 9.00 per linear foot of curb. qr Note: all costs associated with alterations to existing asphalt sidewalk to facilitate the initial driveway shall, in this case only, be borne by the Municipality. B2- Second Driveway or any Extension- Municipality Installation. Where sections of existing asphalt curb and/or asphalt sidewalk are required to be removed and/or altered in any way whatsoever in order to facilitate the second driveway or widened driveway opening, then the property owner shall bear full fiscal responsibility for all and any alterations on a flat rate charge of $ 14.00 per linear foot of asphalt curb and $16.00 per linear foot of asphalt sidewalk. B3- Driveway Relocation-Municipality Installation. Where sections of existing asphalt curb and/or asphalt sidewalk are required to be removed, altered and/or replaced, full fiscal responsibility for both the new installation and elimination of the original driveway, shall be borne by the property owner at a flat rate charge of $14.00 per I i near foot of asphalt cu rb and $16.00 per I i near foot of asphalt sidewalk. Fee for Service Delivery Procedure Policy 30 B4- Maintenance. All subsequent maintenance, repair and/or replacement of the asphalt curb and gutter asphalt sidewalk existing within the driveway boundary shall be undertaken by the Municipality as part of the General Street Maintenance Operation. All subsequent maintenance, repair and/or replacement of the surface finish of the entire driveway (back of curb to property line) shall be undertaken by the private property owner. qr Note 1. Asphalt curb replacement shall be constructed as per "specification" sheet provided with "Driveway Access Permit". 2. Asphalt sidewalk replacement shall be constructed as per "specification" sheet provided with "Driveway Access Permit". 3. For owner installed driveway entrances, there will be no charge. The manner of construction and materials used for these driveways must be satisfactory to the Municipality, as per specification sheet provided with "Driveway Access Permit". If the entrance is not properly placed or constructed, the Municipality will have cause to alter or reinstall a proper driveway, by whatever method deemed necessary, at the property owner' s expense. C. Culverts C1- Initial Driveway- Municipality Installation The property owner shall bear fiscal responsibility for the standard 6.1 m (20ft.) single culvert installation at a subsidized flat rate charge of $ 500.00, for sizes ranging from 300 mm(12") to 600 mm (24"). Fee for Service Delivery Procedure Policy 31 C2- Second Driveway- Municipality Installation. The property owner shall bear full fiscal responsibility for subsequent culvert installation at a flat rate charge of $ 36.00 per linear foot of culvert pipe, for sizes ranging from 300 mm (12") to 600 mm(24"). C3- Driveway Relocation-Municipality Installation The property owner shall bear full fiscal responsibility for the relocation of the existing 6.1 m (20ft.) standard culvert pipe and restoration of ditch at former driveway location at a flat rate charge of $ 1,000.00 for sizes ranging from 300 mm (12") to 600 mm (24"). C4- Extensions/lengths greater than 20 feet. The property owner shall bear full fiscal responsibility for extensions and culvert lengths in excess of 20 feet, on a flat rate charge of $ 36.00 per linear foot of culvert pipe ranging form 300 mm (12") to 600 mm (24"). C5- Maintenance 01- All subsequent maintenance, cleaning, repair and/or replacement of the driveway culvert shall be undertaken by the Municipality as part of the Storm Drainage Maintenance Operation. 02- Cases will inherited by the Municipality where full responsibility for maintenance of culvert cannot be accepted by the Municipality due to such reasons as: Improper original design, improper original installation and extra length or custom design. In this event, the costs involved regarding maintenance cleaning, repair and/or replacements shall be borne by the private property owner, Cost to the property owner shall reflect total actual costs of materials, labor and equipment utilized to complete project. 03- All subsequent maintenance, repair and/or replacement of the surface finish of the entire driveway ( edge of traveled way to property line) shall be undertaken by the private property owner. Fee for Service Delivery Procedure Policy 32 qr Note: 1. Driveway corrugated culvert pipe shall be installed as per 'specification" sheet provided with "Driveway Access permit." 2. culverts in excess of 600 mm (24") and natural water course channelization and/or spans greater than 1 meter are outside the scope of this policy. Consultation with engineer is required in all cases of this nature. 3. For owner installed culverts, there will be no charge. The manner of construction and materials used for these driveways must be satisfactory to the Municipality, as per specification sheet provided with "Driveway Access permit." If the entrance is not properly place or constructed, the Municipality will have cause to alter or reinstall a proper driveway, by whatever method deemed necessary, at the property owner's expense. C6- Drainage Interference For general information purposes only, it should be noted that a property owner or person who: a. places an obstruction on a highway right-of way. b. Places an obstruction in a drain, ditch, gutter, sluice, swale or water course on a highway right-of-way. c. prevents by damming or obstructing in any manner, water flowing from the right-of-way onto adjoining land whether or not he is the owner or occupant of such land, or d. causes water to flow over the highway right-of-way. Shall bear fiscal responsibility for removing such obstruction or dam and of repairing any damage caused by it. Fee for Service Delivery Procedure Policy 33 If a person responsible for a dam or obstruction fails to comply with an order to rectify the situation, then the Municipality or person acting on behalf of the Municipality may enter upon the land to effect repairs with all cost involved to be borne by the property owner. qr Note: See part V11 of the Cape Breton Regional Municipal Act to Incorporate. C7 - General Driveway Provisions. Property owner shall duly note that: a. All driveways shall be constructed and maintained so as to prevent water run-off originating on private property from being carried onto the street or sidewalk by means of the driveway surface unless authorized by the Municipal engineer. b. The surface of all driveways shall be constructed and maintained so as to minimize dirt, dust and other materials form being carried by the wheels of vehicles or by other means onto the roadway surface. c. Where the driveway being constructed is a gravel driveway, the street, sidewalk and gutter are to be kept free and clear, at all times, from gravel and other debris. d. Where a driveway is paved and where the driveway opens onto a street which has concrete curb and gutter, no part of the paving work shall overlap the street gutter. Fee for Service Delivery Procedure Policy 34 APPL YINC FOR MUNICIPAL SERVICES The following minimum documentation/ information must be provided when filing for initial municipal sanitary sewer, storm sewer, water service or driveway access. . The approved signed, building permit. 01 . The proper and specific civic address of the building lot being serviced. Note: this can be readily attained From the planning Department at 565-5052 or 565-5070. . The proper and legal name of the property owner(s) . The proper billing address, if different from service address. Fee for Service Delivery Procedure Policy 35 APPUCA TION FOR SERVICES~ FORSM DATE: SERVICE ADDRESS: NAME: BILLING ADDRESS: BUILDING PERMIT NO.: DRIVEWAY BYLAW APPROVAL YES Tel: (H) (BUS) APPROVED BY: WIDTH APPROVED NO COST SUMMARY WATER EXISTING ACCOUNT NUMBER METER SERIAL NUMBER INITIAL METER READING: DATE TO BE CONNECTED: ASSOCIATED COST SUBTOTAL $ SANITARY SEWER OR NEW SPRSYST METER SIZE: CLOSING METER READING DATE TO BE DISCONNECTED Fee for Service Delivery Procedure Policy 36 ASSOCIATED COST SUBTOTAL $ Fee for Service Delivery Procedure Policy 37 STORM SEWER ASSOCIATED COST SUBTOTAL $ DRNEW A Y ACCESS ASSOCIATED COST SUBTOTAL $ SERVICE COST TOTAL $ I hereby acknowledge that the above calculated costs are for work to be performed by the Cape Breton Regional Municipality, under "normal conditions" as defined in the Fee for Service Delivery Procedure Policy. Additional charges may occur should work exceed "normal conditions" criteria. OWNER INST ALLED DRIVEWAY -SPECIFICATION SHEET PROVIDED. YES NO DATE: AMOUNT PAID $ CLIENT SIGNATURE FILING CLERK INITIALS White- Applicant Yellow- Revenue Pink-Public Works 01,97 Fee for Service Delivery Procedure Policy 38 FlUNG PROCEDURE APPLICATION FOR MUNICIPAL SERVICES ( FILIN<ti PROCEDURE) FINAL DRAFT OCTOBER 31, 1996 SCOPE: The following "application for Services-Filing Procedure" shall strive to provide a "Step -by-step" process which can be adhered to by a "Filing Clerk" when assisting a property owner, or his representative, in making an application for municipal services. The procedure cannot describe the specific manner in which to address all the different situations which are encountered, but rather provides a general process in which the vast majority of client requests can be successfully dealt with. The procedure also endeavors to illustrate the responsibilities and tasks of the various personnel and departments involved as well as streamline and simplify the procedure as a whole. The following several basic assumptions have to be "in place" in order for the procedure to work effectively: 1. There is a supply of water meters readily available at the filing locations. Note: Larger meters or meters not readily available will be required to be delivered to site of service at a date deemed suitable by both parties. 2. The applicant is in possession of all the documentation necessary to properly fill out the application form. Fee for Service Delivery Procedure Policy 39 3. Engineering Department, when confirming services for the Building Permit, indicates the type of driveway access required or if DOT is responsible for the driveway. APPLICATION FOR SERVICES FILING PROCEDURE Step 1- Applicant responsibilities Step 2 through 8- "Filing Clerk" responsibilities Step 9 -Revenue dept. responsibilities Step 10- Public Works dept. responsibilities STEP 1: DOCUMENTA nON REQUIRED FROM PROPERTY OWNER A. New Building Lot- Water, Sewer or Drivewav Access Installations: Applicant must produce, at time of filing application for municipal services, the following minimum documentation for the building lot which is to be serviced: 1. An approved, signed, Building Permit. Note: this permit would inform the "Filing Clerk" as to which services were confirmed by the Engineering Dept. , as being available to the lot in question. 2. A proper and specific civic address. 3. The proper and legal name of the property owner. 4. A proper billing address, if different from service address. Note: A "hand out" stating the type of information that must be presented when filing for municipal services would be provided at the Building Permit stage. B. Existing Structure not vreviouslv serviced: Applicant must produce, at time of filing application for municipal services, the following minimum documentation for the property being serviced: 1. Public Works confirmation of service available. 2. A proper and specific civic address. 3. The proper and legal name of the property owner Fee for Service Delivery Procedure Policy 40 4. A proper billing address, if different from service address. C. Existing Water Accounts: Applicant must provide at time of filing application for a water service "disconnect" or "reconnect", the following information for the water account being discussed: 1. The proper water account number 2. Property owner's legal name 3. Date requested for "disconnect" or "reconnect" STEP 2: SERVICES APPLICABLE FOR PROPERTY CONCERNED "Filing Clerk" to determine which new services are applicable as per the Building Permit for a new building lot, or being requested for an existing property not previously serviced: 1. New Water Service Applicable- see Step 3 2. Existing Water Service Applicable- see Step 4 3. New Sanitary Sewer Service Applicable- see Step 5. 4. New Storm Sewer Service Applicable- see Step 6 5. New Driveway Access Applicable- see Step 7 STEP 3: NEW WATER SERVICE LATERAL INSTALLATION A. Metered Areas: 1. Provide Client with size of meter required (typically % "domestic) 2. Record initial water meter reading. 3. Record water meter size and serial number. 4. Record "date to be connected" information. 5. Issue installation literature. 6. Determine fee-( refer to application for Services "Work Sheet") 7. Procure client signature. Fee for Service Delivery Procedure Policy 41 8. "Filing Clerk" to date application and initial. 9. "Filing Clerk" to reiterate "Normal Conditions" disclaimer, as defined in the Fee for Service Delivery Procedure Policy. B. Nonmetered Areas: 1. Record "date to be connected" information. 2. Determine fee-( refer to application for services "Work Sheet") 3. Procure client signature. 4. "Filing Clerk" to date application and initial. 5. "Filing Clerk" to reiterate "normal conditions" disclaimer, as defined in the Fee for Service Delivery Procedure Policy. STEP 4: EXISTING WATER SERVICE A. Metered Accounts/Nonmetered Accounts 1. Record water account number. 2. Record requested date of "disconnect" or "reconnect" 3. Procure Client Signature. 4. "Filing Clerk" to date application and initial. 5. Proceed directly to Step 8 STEP 5: NEW SANITARY SEWER SERVICE LATERAL INSTALLATION 1. Determine fee (refer to Application for Services- "Work Sheet") 2. Procure client signature. 3. "Filing Clerk" to date application and initial. 4. "Filing Clerk" to reiterate "Normal Conditions" disclaimer as defined in the Fee for Service Delivery Procedure Policy. STEP 6: NEW STORM SEWER SERVICE LATERAL INST ALA TION 1. Determine fee (refer to Application for Services Work Sheet) 2. Procure client signature. Fee for Service Delivery Procedure Policy 42 3. "Filing Clerk" to date application and initial. 4. "Filing Clerk" to reiterate "Normal conditions" disclaimer as defined in the Fee for Service Delivery Procedure Policy. STEP 7: NEW DRIVEWAY INSTALLATIONS A. Drivewav Bvlaw Effected Areas: 1. Determine fee as it applies with regard to width and type of driveway approved in the Building permit stage. 2. Provide Client signature. 3. "Filing Clerk" to date application and initial. B. Areas not vresentlv covered bv a Drivewav Bv-Iaw: 1. Determine fee as it applies with regard to type of driveway required as noted on the Building Permit by the Engineering Dept., up to a maximum of 12 feet. In excess of 12 feet, refer to Public Works personnel for width approval. 2. Procure Client signature. 3. "Filing Clerk" to date application and initial. NOTE: Cases whereby the street right-of -way is being maintained by the Nova Scotia Dept. of Transportation (as noted on Building Permit), client should be refereed to DOT representative. STEP 8: DISTRIBUTION OF "APPLICATION FOR SERVICES" COPIES. 1. White- to applicant. 2. Yellow- to revenue 3. Pink- to Public Works Dept. STEP 9: REVENUE DEPARTMENT-In Receipt of Yellow Copy A. New Account- Metered Water Fee for Service Delivery Procedure Policy 43 1. Set up water account as per past practices, complete with "date to be connected" information . 2. Provide written notification complete with civic address, property owner and new water account number to appropriate meter reading personnel such that the new account meter card could be properly filled out and inserted into the meter route for subsequent quarterly reading. B. New Account-Nonmeter Water 1. Set up water account as per past practices, complete with "date to be connected" information. C. Existing Account- Metered and Nonmetered Water 1. Revise account to show new status as it applies to client request for "disconnect" or " reconnect". 2. Record requested date of "disconnect" or "reconnect" to facilitate calculation of "prorated" bill. 3. Should a "starting" meter reading or "ending" meter reading be necessary, written notice should be communicated to appropriate meter reading personnel to complete same. 4. For metered accounts, written notification complete with civic address, property owner and water account number should be provided to appropriate meter reading personnel such that this account could be added or deleted from quarterly meter reading route . NOTE: Water meter would not necessarily be removedfrom the premises in all instances of water service "disconnect" The water meter will be physically removed from the premises in all "disconnect" cases, whereby it is made obvious, that the water meter: A. will not be required for an extended period of time. Or B. may become subject to physical damage from external forces (freezing temperatures, structure reconstruction or destruction), tampering or theft. STEP 10: Fee for Service Delivery Procedure Policy 44 PUBLIC WORKS DEPARTMENT- In Receipt of Pink Copy New Water, Sanitary Sewer, Storm Sewer or Drivewav Access Installation 1. File "pink" copy of application form. 2. Issue prioritized work order for completion of work requested. 3. Site visit conducted to determine if there exists an obvious situation whereby "normal conditions" would be exceeded. If such a condition exists , property owner must be notified, prior to commencement of work, of any additional costs which would be borne by the property owner in order to complete the services installation requested. NOTE: Any work and/or costs accrued which fall outside "normal conditions" scenario, whether foreseen or unforeseen, would be handled through our "Billing Order" procedure. Fee for Service Delivery Procedure Policy 45